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Returns and peak leaders · Suffolk & the Haven ports

E-commerce Fulfilment Recruitment in Felixstowe

Permanent fulfilment managers, shift leaders and returns specialists for online retail operations in Felixstowe.

Suffolk & the Haven ports

Fulfilment leaders for Felixstowe

People who have run a fulfilment centre through peak are in demand every autumn. We approach them before the rush.

Felixstowe is the UK's largest container port, handling around a third of the country's containerised trade — the natural home of forwarding, customs and port-logistics talent. We recruit the fulfilment and returns leaders who keep online orders moving.

A fulfilment manager who leaves before peak hands the plan, the rota and the carrier relationships to someone new.

Fulfilment leadership roles across Suffolk & the Haven ports sit at sites such as the Port of Felixstowe, the A14 freight corridor and the Haven Gateway parks.

Roles we recruit

Fulfilment roles we fill in Felixstowe

The people who run picking, packing, despatch and returns.

Why a fulfilment specialist

Leaders who make the cut-off

Peak on the record

We ask what happened to accuracy, service and headcount at the candidate's last peak.

Systems and automation

We confirm the WMS and any automation candidates have run, so there is no hidden learning curve.

New sites and clients

For a new fulfilment centre or client launch we can recruit the leadership team together.

Pay & benchmarking

What fulfilment leaders earn in Felixstowe

Indicative permanent salaries in Felixstowe run from around £28k for team leaders up to £60k+ for heads of fulfilment.

Heads of fulfilment earn well above shift managers. Large automated sites often pay more than smaller manual ones. Figures are indicative, not a guarantee.

How it works

How a fulfilment search runs

The brief

Order profile, volumes, systems, shifts and the problem the new leader must solve.

Approach before peak

We approach strong candidates early, before peak makes a move impossible.

Site visits

We arrange interviews and site tours, then brief each candidate so the visit is useful.

Your brief

What to put in the brief

A permanent fulfilment leader learns your customers, your carriers and your peak. Each season they plan it better.

If a fulfilment role is hard to fill, we identify whether the shifts, the pay or the systems are the cause and tell you straight.

A strong fulfilment brief covers:

  • Daily orders on a normal day and at peak
  • The order profile: parcels, baskets, bulky items or returns
  • Salary, bonus and shift allowance
  • Who the role reports to
Live vacancies

Permanent e-commerce fulfilment jobs in the East of England

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Fulfilment FAQs

E-commerce fulfilment recruitment in Felixstowe — FAQs

When should we recruit for peak?

As early as you can. Experienced fulfilment leaders are hard to move once peak planning starts, so tell us your timeline and we will plan the search around it.

Can you recruit returns managers?

Yes. We recruit returns and reverse logistics leaders who can process returns quickly and get stock back on sale.

Can you benchmark fulfilment pay?

Yes. We compare salary, shift allowance and bonus with current offers for similar fulfilment roles across the region.

Do you recruit for fulfilment centres outside Felixstowe?

Yes. We recruit for fulfilment operations across the East of England. Share the site postcode and we will search the commute around it.

Do you also recruit warehouse managers?

Yes. Our warehouse desk recruits warehouse, shift and site managers for distribution operations.

Keep exploring

Related fulfilment pages for Felixstowe

E-commerce fulfilment recruitment elsewhere in the East of England:

Other specialisms in Felixstowe:

See our national E-commerce Fulfilment Recruitment page, or all logistics recruitment in Felixstowe.

Need a fulfilment centre manager?

Tell us about your fulfilment operation

Tell us what a good peak looks like for you and we will find leaders who have delivered one.