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Online order operations · Cheltenham

E-commerce Fulfilment Recruitment in Cheltenham

The fulfilment, returns and despatch leaders who keep Cheltenham online orders moving.

South West

An e-commerce fulfilment desk for Cheltenham

Online customers notice every late parcel. The right fulfilment leaders make sure they rarely have to.

Across the South West, much fulfilment work sits at sites such as the Avonmouth and Severnside parks, the M4/M5 junction and the distribution sites along the M5. We search for leaders who already know that market.

Peak means recruiting, training and rostering a large seasonal workforce. We check that each candidate has led one.

Across the South West, fulfilment and returns leaders are hired by port logistics, retail and grocery DCs, aerospace and defence supply chains and regional 3PLs.

Roles on our desk

Fulfilment, returns and despatch roles

Permanent fulfilment roles, from team leaders to heads of fulfilment.

What you can expect

Leaders who stay beyond peak

Peak on the record

We ask what happened to accuracy, service and headcount at the candidate's last peak.

Rotas settled early

Nights, weekends and peak overtime are agreed before interviews, so nobody is surprised in November.

New sites and clients

For a new fulfilment centre or client launch we can recruit the leadership team together.

What good fulfilment leaders cost

What fulfilment leaders earn in Cheltenham

Indicative permanent salaries in Cheltenham run from around £28k for team leaders up to £60k+ for heads of fulfilment.

Getting the salary right first time saves weeks. Ask us for a current read on fulfilment pay before you advertise. Figures are indicative, not a guarantee.

How it works

Our process, step by step

Market mapping

We map the fulfilment operations within a realistic commute and the leaders running them.

The shortlist

A short list with notes on each candidate's order profile, systems and peak results.

First season

We stay in touch through the new leader's first peak.

Your brief

Getting the brief right

Stable leadership keeps accuracy high. Frequent changes show up in mis-picks, late parcels and staff turnover.

If a fulfilment role is hard to fill, we identify whether the shifts, the pay or the systems are the cause and tell you straight.

A strong fulfilment brief covers:

  • The WMS and any automation
  • Carrier cut-offs and collection times
  • Seasonal headcount at peak
  • Salary, bonus and shift allowance
Live vacancies

Permanent e-commerce fulfilment jobs in the South West

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Fulfilment FAQs

The detail

When should we recruit for peak?

As early as you can. Experienced fulfilment leaders are hard to move once peak planning starts, so tell us your timeline and we will plan the search around it.

Do you recruit for fulfilment centres outside Cheltenham?

Yes. We recruit for fulfilment operations across the South West. Share the site postcode and we will search the commute around it.

Do you recruit for fulfilment providers?

Yes. We recruit leaders and client service managers for third-party fulfilment providers as well as retailers and brands.

I run fulfilment operations. How do I find my next role?

Upload your CV and tell us your volumes, systems and preferred shifts. We will contact you when a permanent role fits.

Can you recruit for automated fulfilment centres?

Yes. Share the automation you run and we will look for leaders who have managed the same kind of equipment.

Keep reading

Related fulfilment pages for Cheltenham

E-commerce fulfilment recruitment elsewhere in the South West:

Other specialisms in Cheltenham:

See our national E-commerce Fulfilment Recruitment page, or all logistics recruitment in Cheltenham.

Replacing a manager before peak?

Submit your fulfilment vacancy

A few details are enough to begin: order volumes, systems and the start date.