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Returns and peak leaders · London & the South East

E-commerce Fulfilment Recruitment in London

Hiring a fulfilment centre manager in London? We check the order volumes, accuracy and peak plans they have delivered first.

London & the South East

Permanent heads of fulfilment for London

Every fulfilment candidate we put forward is screened on the volumes, accuracy and service they delivered.

London and the South East are the UK's largest consumer market — and its most pressured logistics labour market, where last-mile, airfreight and grocery fulfilment compete hard for the same people. We recruit the fulfilment and returns leaders who keep online orders moving.

When experienced fulfilment leaders are scarce around London, we search along the commute and look at people moving up from larger sites.

Sites such as London Gateway and the Thames Gateway, Park Royal, Enfield and the Heathrow airfreight belt compete for leaders with peak experience, especially in the months before it.

Positions we place

From team leaders to heads of fulfilment

Permanent fulfilment roles matched to order profile, systems and volumes.

What sets the desk apart

A fulfilment desk, not a generalist agency

Systems and automation

We confirm the WMS and any automation candidates have run, so there is no hidden learning curve.

Rotas settled early

Nights, weekends and peak overtime are agreed before interviews, so nobody is surprised in November.

Support after the start

We keep in touch through the first months, including the new leader's first peak.

What the market pays

What fulfilment leaders earn in London

Indicative permanent salaries in London run from around £28k for team leaders up to £60k+ for heads of fulfilment.

Getting the salary right first time saves weeks. Ask us for a current read on fulfilment pay before you advertise. Figures are indicative, not a guarantee.

How it works

What happens after you brief us

Screening

Volumes, accuracy, peak record, systems and right to work checked before the first interview.

Site visits

We arrange interviews and site tours, then brief each candidate so the visit is useful.

First season

We stay in touch through the new leader's first peak.

Your brief

What we ask at the start

An empty leadership seat before peak is expensive: overtime rises and accuracy falls.

We describe the operation as it runs in November as well as in May.

A strong fulfilment brief covers:

  • Carrier cut-offs and collection times
  • Seasonal headcount at peak
  • Accuracy and despatch targets
  • Your interview process and any site tour
Live vacancies

Permanent e-commerce fulfilment jobs in London & the South East

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Fulfilment FAQs

Worth knowing

How do you screen fulfilment candidates?

We check the volumes, accuracy and peak performance they have delivered, the systems they know and their right to work.

When should we recruit for peak?

As early as you can. Experienced fulfilment leaders are hard to move once peak planning starts, so tell us your timeline and we will plan the search around it.

Can you benchmark fulfilment pay?

Yes. We compare salary, shift allowance and bonus with current offers for similar fulfilment roles across the region.

Do you recruit for fulfilment centres outside London?

Yes. We recruit for fulfilment operations across London & the South East. Share the site postcode and we will search the commute around it.

What keeps a fulfilment leader?

A realistic peak plan, reliable systems, a team they can develop and pay in line with the market.

Where to next

Related fulfilment pages for London

E-commerce fulfilment recruitment elsewhere in London & the South East:

Other specialisms in London:

See our national E-commerce Fulfilment Recruitment page, or all logistics recruitment in London.

Need a fulfilment centre manager?

Tell us about your fulfilment operation

Tell us what a good peak looks like for you and we will find leaders who have delivered one.