Forwarders who protect margin and customs people who protect compliance, recruited for Chelsea businesses.
Customs errors are expensive. We recruit people who get the declaration right first time.
Across London & the South East, forwarding and customs roles support operations at sites such as the London Gateway and Tilbury corridors and the north London depots. We search for people who already know that trade.
Air freight, ocean freight, road groupage and customs brokerage need different specialists. We recruit each one differently.
The strongest forwarding candidates across London & the South East are usually already running desks for businesses such as e-commerce and grocery fulfilment operations, parcel and last-mile carriers, airfreight forwarders and retail distribution centres.
The people who quote, book and clear freight and the people who win it.
We ask which booking and customs systems candidates use every day, so there is no hidden learning curve.
Good forwarders keep customers booking. We ask how they handled a delayed or held shipment.
We keep in touch through notice periods and the first months, while a new forwarder learns your customers.
Indicative permanent salaries in Chelsea run from around £26k for clerks up to £55k+ for branch managers.
Where the salary looks short of what forwarders are being offered, we say so before interviews start. Figures are indicative, not a guarantee.
We approach forwarders and customs specialists directly, including the ones who are not looking.
A short list with notes on each candidate's modes, lanes and customers.
We arrange interviews and any technical test, then brief each candidate beforehand.
An empty desk costs more than the advert: missed quotes, slower bookings and customers looking elsewhere.
Notice periods and contract restrictions can shape start dates, so we plan the timeline from the first call.
A strong forwarding brief covers:
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Air, sea and road forwarders, import and export clerks, customs compliance specialists, operations coordinators, account and business development managers and branch managers.
Yes. We compare salary, commission and bonus with current offers for similar roles across the region.
Yes. We can recruit the branch manager and the operators together so the branch trades from day one.
Yes. For branch manager roles we run a discreet search and approach people who are not on the market.
Good systems, fair commission, a manageable workload and a clear path to account management.
Freight forwarding recruitment elsewhere in London & the South East:
Other specialisms in Chelsea:
See our national Freight Forwarding Recruitment page, or all logistics recruitment in Chelsea.
One brief covers a single operator or a team for a new branch.